Shipping Policy
Order Processing:
Orders are processed within 5 business days.
Customers will receive a confirmation email with tracking information once their order is shipped.
Delivery:
Estimated delivery time within the EU is 5-10 business days.
Delivery times may vary due to unforeseen circumstances.
Fabsfurniture is not liable for any damage that could arrive trough shipment providers, for any issues concerning shipping please take up contact directly with the shipping provider
Shipping Costs:
Shipping costs will be calculated based on the weight and dimensions of the package, as well as the destination.
International Shipping:
For orders outside the EU, additional taxes and duties may apply which are the responsibility of the customer.
Return & Refund Policy
Right to Cancel:
Customers have the right to cancel their order within 14 days without giving any reason.
Return Process:
To initiate a return, customers must inform Fabsfurniture via email within 14 days of receipt.
Items must be returned in their original condition and packaging.
Return Costs:
Return shipping costs are the responsibility of the customer.
If the item returned is not in its original condition, the customer is responsible for any loss in value.
Refunds:
Refunds will be processed within 14 days of receiving the returned items.
Original shipping costs are non-refundable unless the item is defective.
Exchanges:
Customers may exchange an item by returning the original item and placing a new order.
Exceptions:
The following items cannot be returned: Personalised items